Privacy Policy and Website Terms of Use

1. Introduction

At Migration Unity (ABN 85757205854), we take your privacy seriously and are committed to safeguarding your personal information in accordance with the Commonwealth Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal information, and it governs your use of our website.

By using our website or services, you agree to comply with the terms and conditions outlined in this policy. Please note that the information provided on this website is general in nature and does not constitute migration advice.

2. Terms of Website Use

The use of this website is subject to the following terms and conditions:

• The content on this website is for general information only and may be subject to change without notice.
• While we strive to provide accurate, timely, and relevant information, we do not guarantee the accuracy, completeness, or suitability of the information provided. Any reliance you place on such information is at your own risk.
• The information on this website is general and should not be considered migration assistance or legal advice. Always consult a registered migration agent or legal practitioner for specific advice tailored to your situation.
• Unauthorized use of this website may give rise to a claim for damages and/or criminal offenses.

3. Collection of Personal Information

We collect personal information when it is necessary to provide services to you or for business purposes. This may include:

• Your name, contact details (email address, phone number), and other relevant information related to visa applications or inquiries.
• We may also collect sensitive information, but only with your explicit consent or where required by law.

4. How We Collect Information

We collect information directly from you through:

• Website inquiries, contact forms, calendar bookings, third-party software and email correspondence.
• Phone or social media interactions.
• Use of our services, including submitting visa applications, skills assessments, citizenship applications or other migration related matters.

We may also collect information from third parties, such as your employer and/or family members where relevant to providing our services.

5. Website Analytics and Cookies

We use Google Analytics and Tags to collect non-personal statistical data about website usage to improve user experience. Cookies may be used to track browser activities and improve website functionality. By using this site, accept giving consent for the website to run cookie scripts and similar technologies.

• Google Analytics generates reports about website traffic via cookies stored on users’ computers. You can access Google’s privacy policy at Google Privacy Policy.
• You can opt-out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on.

6. Use of Personal Information

We collect and use personal information for the following purposes:

• Providing immigration services and responding to inquiries.
• Communicating with you about your visa application and related updates.
• Sending you information about our services, special offers, and promotional materials.

7. Consent to SMS and Email Communications

By providing your personal information, you agree to receive communications from us via SMS and email, including important updates about your visa application, reminders, and promotional content. 

You can update your communication preferences or opt out of marketing communications by contacting us at visas@migrationunity.com or following the unsubscribe instructions in our messages.

8. Disclosure of Information

We may disclose personal information to third parties such as:

• Service providers assisting us in delivering our services (e.g., contractors, IT providers).
• Government bodies, such as the Department of Home Affairs, as required by law.

We will never disclose your personal information for third-party marketing without your consent.

9. Data Security and Retention

We take appropriate security measures to protect your personal information from unauthorized access or disclosure. Only authorized staff have access to your personal information, which is stored securely.

Personal information will be destroyed or permanently de-identified when no longer needed for the purpose for which it was collected.

10. Access and Correction

You have the right to request access to your personal information or correct inaccuracies. If you believe that we have not handled your personal information in accordance with the Privacy Act 1988, please contact us to resolve the issue.

To make a request or complaint, please contact us at:

Migration Unity
St Kilda Road Towers
Level 1, 1 Queens Rd
Melbourne VIC 3004, Australia
Email: visas@migrationunity.com

11. Updates to This Policy

This Privacy Policy may be updated from time to time. We recommend that you periodically review this page to stay informed of any changes. Continued use of the website signifies your acceptance of the updated policy.

12. Opt-Out Policy

If you wish to stop receiving communications from us or to remove your personal information from our database, you can opt out by contacting us at visas@migrationunity.com.

13. Liability and Disclaimer

Neither Migration Unity nor any third parties involved in providing this website guarantee the accuracy or completeness of the information provided. We expressly exclude liability for any inaccuracies to the fullest extent permitted by law. Use of the information on this website is entirely at your own risk.

14. Contact Us

If you have any questions regarding this policy, please contact us at visas@migrationunity.com or visit our office at the address listed above.

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